CUSTOMER DATA MANAGER (M/F)

Experis is currently looking for one of its clients based in Luxembourg:

Customer Data Manager (m/f)

Your responsibilities

The Customer Data Management (CDM) is the way in which businesses keep track of their customer information and survey their customer base in order to obtain feedback. CDM embraces a range of software or cloud computing applications designed to give large organizations rapid and efficient access to customer data.

• Analyze and improve data delivery from fund companies
• Relationship building (Data Account Management) with fund companies
• Pre-Sale Support/Consultancy on financial data
• Responsible for data ingestion within a Client Delivery/Project
• Research into regulations and financial industry trends
• Act as the data expert in client deliveries, working as part of a project team to achieve the desired outcome for the client
• Work with commercial teams to provide pre-/post-sale assistance, and championing the data, processes and products
• Analyze regulatory and industry changes that can impact upon our company and clients, where applicable.
• Participate in business handover activities to other internal teams.
• Contribute to the drafting of procedural records as needed (creation, update, enhancement)

Your profile

Technical and soft skills:

• 2 to 3 years’ experience in a data environment role
• Ability to converse with prospects in a clear and concise manner
• Excellent communication skills (oral and written)
• Strong analytical mindset
• Ability to work as part of a team (project work)
• Fluency both written and spoken inEnglish and German (French is an asset).