IT Technical Support CCA177

Earlier this month, we met with an organisation that is a leader in disruptive technologies, with Global ambition, a suite of cutting-edge products and a World class R&D capability. Greenfield has been mandated as their exclusive local partner in their efforts to rapidly build their Lux team during the coming months.

Luxembourg has been established as the central of their corporate functions. The firm’s roots are far broader. Driven by near-term ambitions to IPO and early investor commitments from leading brands of the industry this is an organisation that is without question a future household brand name. The sky really is the limit for this organisation; as are the opportunities being created right now for suitably ambitious, dynamic and committed financial, legal and IT professionals.

We are mandated to identify their in-house IT technician who will be responsible for maintaining the key ICT infrastructure of the office. The shape of the business and team is in fast moving and a proactive and client orientated professional is needed to ensure the smooth functioning of all IT systems and related hardware.  

ROLE SUMMARY:

• To provide day-to-day IT support for all existing users and general IT systems
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults/maintenance
• Set up new users' accounts and profiles (Windows and MacOS laptops and workstations)
• Rapidly establish a good working relationship with customers and other professionals, such as exernal software developers
• Test and evaluate new technology
• Acquire new IT equipment on behalf of the company
• Cooperate and guide external communications with service providers
• Maintain CCTV and security access control systems
• Provide IT support for in-house company events (workshops, demos, parties, hackathon)

PERSON PROFILE:

• You will be tech-savvy; and love the challenges of resolving and updating a whole range of computer systems
• You will enjoy a broad role and will be adept at multitasking
• You will be (internal) client orientated and enjoy supporting the business in realising its objectives
• Team work and collaboration will be important aspects to your role
• You will have a structured mindset and a project orientated approach

ROLE REQUIREMENTS

• It’s probable that you will have 2-4 years of directly relevant experience within a similar role;.
• A good education in a technology related subject
• You will be well versed in common hardware and software troubleshooting
• Local language skills are a welcome, however English in all forms to an obvious level of fluency is essential.

Greenfield is a leading Luxembourg based Recruitment and Executive Search Consultancy and has been selected exclusively to fulfill this mandate.