location_0_addressRegionName

location_0_addressCountryName

Free Food and Coffee

Gym Memberships

Medical, Dental and Vision

On Site Cafeteria

Paid Holidays

Professional Development

Concierge Services

Employee Events

OFFSITE

FULL_TIME

ADAPTED_NOW

YEAR

Manager

ACTIVE

https://www.youtube.com/watch?v=CyHARIyEGuA

<p>Arendt Services, which is part of Arendt & Medernach, the largest law firm in Luxembourg, is regulated by the Luxembourg supervisory authority (CSSF – Commission de Surveillance du Secteur Financier) and operates under the status of Professional of Financial Sector (“PSF”).<br/><br/>Arendt Services offers a wide range of services, such as domiciliation, corporate secretarial and accounting services, fund services, directorship of companies, tax-compliance services and assistance in the winding-up of companies.<br/><br/>As a result of the continuous increase in our activities, we are looking for a:</p><h2><br/>Manager – AML Department</h2><h2> </h2><p><br/><strong><u>Your Role:<br/></u></strong></p><ul><li>Conduct customer due diligence checks (KYC) on new and existing clients in order to identify and evaluate compliance risk as per internal risk based approach;</li><li>Drafting, gathering, analyzing and maintaining of AML/KYC documentation;</li><li>Attendance to and preparation of the Client Acceptance Committee;</li><li>Validation of and supervision of transactions monitoring;</li><li>Monitor and follow-up regulatory developments and update of procedures and templates accordingly;</li><li>Management of internal projects related to AML matters;</li><li>Provide team support in terms of AML / Customer due diligence queries;</li><li>Provide advice and support to all staff on AML related matters;</li><li>Escalation point within the AML Department in case of AML related issues;</li><li>Escalate potential issues arising in the context of the day-to–day activities of the AML Department to the Compliance Department;</li><li>Organization of internal trainings regarding AML/CFT and specific internal presentations;</li><li>Daily management of Junior and Senior Officers.</li></ul><p><br/><strong><u>Your profile:<br/></u></strong></p><ul><li>You have a degree in Law, Finance, Economy;</li><li>You have a prior successful experience in a similar function (5-8 years) within a fiduciary, a domiciliation firm, transfer agency or a similar structure in Luxembourg;</li><li>Fluent in French and English (written & spoken). Any others languages will be considered as an asset;</li><li>Excellent analytical and problem solving skills;</li><li>Proactive, rigorous and ability to meet deadlines;</li><li>Team player with the ability to work independently;</li><li>Knowledge of the Luxembourg AML/CFT environment and regulations;</li><li>Good working knowledge of AML / KYC software (World-Check, AMLspotter);</li><li>Good working knowledge of MS Office.</li></ul><p> </p><p><strong><u>We offer:</u></strong></p><ul><li>An entrepreneurial working environment giving priority to team work;</li><li>A multicultural environment where we promote diversity, talent & ideas;</li><li>The ability to work and interact with a wide variety of specialists;</li><li>Internal trainings and career development.</li></ul><p> </p><p><strong><u>Interested?<br/></u></strong></p><p>If you are interested in this job opportunity, we are looking forward to receiving your application.  <br/>All applications will be treated confidentially.</p>

<h2>About us<br><br></h2>
<p>Arendt offers specialist advice, covering all legal, regulatory, taxation and advisory aspects of doing business in Luxembourg. We are driven by what our clients need and are committed to supporting their success. This has led to the formation of our Services, Regulatory and Consulting and Advisory businesses as well as comprehensive training support.<br><br></p>
<p>We are lawyers, regulatory consultants, business advisors, tax, corporate and funds services experts.</p>
<p>We bridge the gap between legal advice and its implementation.</p>
<p>We take an integrated approach to solving your business issues.</p>
<p>We are Arendt - Luxembourg's leading legal, tax and business services firm.</p>
<p> </p>
<h2> </h2>
<h2>At Arendt we are committed to the diversity of our people<br><br></h2>
<p dir="ltr" style="text-align: justify">We respect and value differences and foster a collaborative and inclusive culture that inspires our people to be at their best. We are convinced that with people from different backgrounds and cultures working together, we create the most value for our clients, our people and our firm. We believe that our people are our strongest and most important asset. It is our mission to attract and retain the best talents at every level of the organisation to make the difference.<br><br><br></p>
<h2>We invest in our people<br><br></h2>
<p dir="ltr" style="text-align: justify">As HR advisors we help our people building their general business skills and acumen, providing them the skills, knowledge and confidence they need to take ownership of their career. We continuously invest in our people with dedicated trainings and development programs, as well as ongoing training on the job to help them leverage their strengths. This makes Arendt a place where talents thrive.</p>

Arendt

Manager – AML Department

monster

UNKNOWN

Services Manager

<div class="WordSection1"><p class="MsoTitle" style="margin-top:0px">The Service Operations Manager manages overall operations and is responsible for the effective and successfulmanagement of the work, productivity and quality as established and set for the Operations team ensuringefficient operations. He will manage the BAU activities, whilst developing IT processes and developingthe organisations’ Service Operations. He is service oriented striving in delivering exceptionalcustomerservice andhavinganimpact oncreatingapositive team.<br/></p><p style="margin:0px;line-height:107%"><br/></p><div>The Service Operations Manager is service oriented striving in delivering exceptional customerservice.<br/></div><div><br/></div><div>Heisresponsibleforbothefficientday-to-dayoperationsandthoughtleadershiponstrategy that optimize the support model. He provides customer and staff with global technicalsupport and is responsible for managing daily technical operations while ensuring overall efficiency.TheServiceOperationsManageroverseesthe workofthestaff,providingguidance,supervision,anddiscipline as needed whilst developing IT processes and developing the organisations’ ServiceOperations. He is expected to collect and analyse metrics, provide reports regularly, and routinelyassesstheefficiency, effectiveness,andtechnicalproficiencyofthesupportteam. In his role, he is also responsible for the implementation of effective and efficient activities to deliver projectsin accordance with project scope and operational constrains. He provides support services to the projectmanagers by coordinating the project implementation. The Service Operations Manager defines and ensuresall project related operational documents, (operational readiness, change management, implementationapproach,deliverablesandacceptancetesting criteria).<br/></div><p class="MsoBodyText" style="margin:0px 0cm 0.0001pt;text-indent:0cm"> <br/><b>Skills:</b><br/></p><ul><li>Ability to effectively communicate with employees and customers, both in a one-on-one and groupsetting.<br/></li><li>Strongorganizationskillsandinternaldrivetoseetasksthroughtocompletion.<br/></li><li>Understandingofpolicy,planning,andstrategy.<br/></li><li>ExperiencemanagingServiceSupportteam<br/></li><li>ExperienceworkingwithinITILframeworks<br/></li><li>Ability tocreateimplementandServiceOperationprocessesandprocedures<br/></li><li>Strongstakeholdermanagementskills<br/></li><li>Desiretoaddvaluetoservicesupportteams<br/></li><li>Abilitytoaddressproblems.<br/></li><li>Projectmanagementexperience<br/></li></ul><h1>DutiesandResponsibilities:<br/></h1><ul><li>OverallresponsibilityfortheOperations<br/></li><li>Coordinate theimplementationofITprojects andmaintainOperationalreadiness<br/></li><li>Maintain constant communication with management and staff to ensure proper projectsimplementationandoperations<br/></li><li>Develop,implement,andmaintainqualityassuranceprotocols<br/></li><li>Grow the efficiency of existing Service Management processes and procedures to enhance andsustaintheOpsteam capacity<br/></li><li>ActivelypursuestrategicandoperationalobjectivesandEnsureoperationalactivitiesremainontime<br/></li><li>Manageongoingtechnicalincidents,requests,problemsandchangesandactasapointof escalation<br/></li><li/></ul></div>

BlackRidge Group

SERVICE OPERATIONS MANAGER

ONSITE

Operations Engineer

ruleId[8] ruleCategoryId[EU_FR_Compliance_Egregious_prohibit] terms[certification]

<p><strong><em>CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector.</em></strong></p><p><strong><em>We are currently hiring an OPS engineer (M/W) for one of our customers.</em></strong></p><p><strong> </strong></p><p><strong>Your Missions</strong></p><ul><li>You <strong>develop</strong> and <strong>represent</strong> Operations Engineers expertise and share it with the team</li><li>You are <strong>responsible</strong> for the <strong>operational maintenance</strong> and the deployments in acceptance and production of all assets in your scope</li><li>You are the <strong>single point of contact</strong> of the centraOperations team for various stakeholders</li><li>You take an active part in the <strong>evolution </strong>of<strong> deployment procedures & standards</strong> for all kinds of components</li><li>You <strong>implement inter-application</strong> flows and ensure consistency in process execution, addressing topics such as alerting, job scheduling, dependency management</li><li>You <strong>improve the quality</strong> of deliveries by <strong>automating</strong> the deployments wherever possible</li><li>You handle <strong>technology watch</strong> in the area of production tooling</li></ul><p> </p><p><strong>Your profile</strong></p><ul><li>You have<strong> 3-5 </strong>years of experience in a <strong>similar position</strong></li><li>You are able to work in an <strong>Agile</strong>, collaborative environment</li><li>Knowledge of the <strong>Linux</strong> server and <strong>Windows</strong> server environments is a must</li><li>Knowledge of – or willing to learn – Ansible, TWS or equivalent, XFB or equivalent, or the Perl language is a strong asset</li><li>Past experience as a developer in the Java or Cobol paradigm is an asset</li><li>Basic knowledge of the <strong>IBM z/OS</strong> and <strong>DB/2</strong> environments, WAS, Apache, ITM-Omnibus will be a plus</li><li>You are able to speak and write fluently in <strong>French </strong>and you have good knowledge in<strong> English</strong>, to communicate easily with users </li><li>You are a <strong>team player</strong> who likes to work in an international environment</li><li>Willingness to work occasionally weekends as required</li></ul><p> </p><p><strong>Our offer</strong></p><ul><li>An <strong>attractive salary</strong> package with or without a <strong>company car</strong></li><li><strong>A 13th month</strong> at the end of the year or each month</li><li><strong>Meal Vouchers</strong> or financial compensation</li><li>A dedicated <strong>training program</strong> with personal development plans</li><li>Extra-legal advantages (IT material, banks, ...)</li><li>Regular <strong>events</strong> with the CTG team: learning lunches, Staff meeting, Xmas, Marathons,...</li></ul><p> </p><p><em>Would you like to evolve in a structure where <strong>professional commitment</strong> and <strong>career development</strong> are key words? Then apply right now!  </em></p><p><em>Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment.</em></p><p><em>In this specific context, we still deal with applications as soon as possible, but interviews will be conducted in remote.</em></p>

CTG Luxembourg PSF

OPS engineer (M/W)

Director Change Management

https://www.youtube.com/watch?v=A5J07O_I7aI

https://www.youtube.com/watch?v=zBc8-DrhUqE

https://www.youtube.com/watch?v=bfVkFiVhR74

<img height="1" src="https://counter.adcourier.com/ZWxpZi5vemRlbWlyLjU0NjM4LjQ3OUBiYWRlbm9jaGFuZGNsYXJrbHUuYXBsaXRyYWsuY29t.gif" width="1"/><br/>People are at the core of our business and we believe everyone has a chance to be part of the future of work. At Badenoch + Clark, we believe in talent, not labels, and embrace diversity and promote more inclusive employment to our clients and partners. <br/><br/>This is a great opportunity to have a leadership role in a global financial institution. You will be managing a team responsible for the execution of the operational strategy of transfer agency and fund accounting. You will liaise with other teams to propose process improvements, transformation and ensure high-quality delivery. Working closely with the project management team you will drive change and lead business implementation. <br/><br/>Your Responsibilities<br/><br/>* Lead the execution of the operational process of the transfer agency and fund accounting model ensuring efficiency and high quality <br/>* Work closely with various teams to establish process improvements initiatives aligned with the business strategy<br/>* Deliver key projects and change management initiatives providing protocols and indicators to top management<br/>* Manage client operations change requests to improve the client experience<br/>* Lead a team promoting motivation, trainings, feedback, and high-value delivery.<br/><br/>Your Profile:<br/><br/>* Solid experience in Transfer Agency and Fund Accounting<br/>* Strong knowledge of Luxembourg's funds' industry and regulations<br/>* Team management experience <br/>* Leadership and communication skills<br/>* Experience in change/project management<br/>* Fluent in English (written and spoken)<br/><br/>To include yourself within this recruitment process; to find out more information about this role; or to discuss other career opportunities we have available, please contact CATALINA GAVIRIA as soon as possible - CONFIDENTIALITY ASSURED - Please note that by applying your cv is sent directly, and only, to the consultant in charge of this opportunity.<br/><br/>Before applying to any of our opportunities, we invite you to read our privacy policy, available on our website. https://www.badenochandclark.com/en-lu/privacy-policy <br/><br/>We'll help you go further. <br/>

<p style="text-align: justify">Badenoch + Clark is Luxembourg’s preferred provider of quality permanent recruitment, interim and executive management solutions, and executive search.</p>
<div style="text-align: justify"> </div>
<div style="text-align: justify">At Badenoch + Clark, we have been helping professionals make the right connections since 1980.</div>
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<div style="text-align: justify">Whether you are taking the next step in your career or taking on new talent, we support our valued customers to make intelligent business and career decisions.</div>
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<div style="text-align: justify">We provide companies with access to the best employees in the market and connect local and international professionals with Luxembourg’s finest institutions. We base our success around our knowledge of the markets in which we operate, our extended network of relationships, and our expertise in the recruitment process.</div>
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<div style="text-align: justify">If you’re looking for the right career choices or to attract the best talent to your organisation, you’ll want to work with a partner who can make things happen. Someone who understands your market and has a track record of success.</div>
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<div style="text-align: justify">Badenoch + Clark is part of The Adecco Group is the world’s leading HR solutions company. We believe in making the future work for everyone, and every day enable more than 3.5 million careers.</div>
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<p> </p>
<p>We skill, develop, and hire talent in 60 countries, enabling organisations to embrace the future of work. As a Fortune Global 500 company, we lead by example, creating shared value that fuels economies and builds better societies.</p>
<p> </p>
<p>Our culture of inclusivity, entrepreneurship and teamwork empowers our 35,000 employees. We are proud to have been consistently ranked one of the 'World's Best Workplaces' by Great Place to Work®. </p>
<p> </p>
<p>The Adecco Group AG is headquartered in Zurich, Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN). The Group is powered by three global business units: Adecco, Talent Solutions and Modis.</p>
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<div style="text-align: justify"><strong>Badenoch + Clark Luxembourg are specialists in:</strong></div>
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<div style="text-align: justify">• Banking & Financial Services</div>
<div style="text-align: justify">• Accounting & Finance</div>
<div style="text-align: justify">• Legal</div>
<div style="text-align: justify">• Office Support</div>
<div style="text-align: justify">• Human Resources</div>
<div style="text-align: justify">• Sales, Marketing & Communication</div>
<div style="text-align: justify">• Construction, Technical, Engineering/Supply Chain & Logistics</div>
<div style="text-align: justify">• Information Technology/FinTech</div>
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<div style="text-align: justify">Our Luxembourg office is a vibrant and culturally diverse group of nationalities speaking multiple languages: French, German, English, Spanish, Russian, Portuguese, Hungarian, Lithuanian, Turkish and Ukrainian</div>
<p style="text-align: justify">Always go further.</p>

Badenoch + Clark

Operations and Change Management Director - Transfer Agency

<div id="job_summary"></div><div class="wrpaxcdiv" id="wrpaxidiv"><div><div><div></div></div><div><div></div></div><div><div><div><div><h1>Business transformation Manager/ Senior Manager (f/m) </h1></div></div></div></div><div><div><div><div> Location: Asselscheuer </div></div></div></div><div><div><div><div> Other locations: Primary Location Only </div></div></div></div><div><div><div><div><div> Salary: Competitive </div></div></div></div></div><div><div><div><div> Date: Sep 24, 2021 </div></div></div></div><div><div><div><h2>Job description</h2></div></div></div><div><div><div><div> Requisition ID: 358882 </div></div></div></div><div><div><div><div><p><b>The opportunity</b></p><p>As part of the Business Transformation Consulting team, you will collaborate on challenging projects alongside high performing professionals from different backgrounds.</p><p/><p><b>Your key responsibilities</b></p><p>Together we will advise clients on executive level in the Financial Services industry to improve or transform their businesses, optimize their capabilities and help them drive sustainable growth and manage risk while achieving excellence. You can expect to work with team members across various topics, including business strategy and transformation, revenue improvement, customer experience, operational efficiency, and regulatory change. You will develop your own network of clients/ professionals while developing your technical expertise.</p><p><b></b></p><p><b>Skills and attributes for success</b><br/> You have experience with clients in financial services (Asset Management, Banking, Private Equity, Real Estate…) as well as outstanding records of academic, professional or extracurricular achievement. You have strong analytical skills, a capacity to think strategically and superior problem-solving skills.</p><p/><p><b>To qualify for the role you must have </b></p><ul><li>An excellent academic track record in one of the following fields: management, business administration, economics or finance</li><li>5-8 years of relevant consulting experience</li><li>A relevant Project Management certification (PMP, Prince 2…)</li><li>Very good command of Microsoft Office tools</li><li>Excellent written, communication and presentation skills in both English and French or German.</li></ul><p/><p><b>Ideally, you’ll also have</b></p><ul><li>Any additional language skills are considered an asset.</li></ul><p/><p><b>What we look for</b></p><p>You are a real team player who can build relationships at all levels. You are highly self-driven, well-structured yet ﬂexible and able to adapt while your curiosity and open-minded attitude help you add substance to your well-rounded profile. This, together with an ability to work well under pressure in a demanding environment, makes you the perfect candidate for pursuing a career in consulting within a world-class professional services firm.</p><p/><p><b>What we offer</b></p><p>In our new building in Luxembourg, you will be part of the EY family working together with 1500 professionals from more than 70 different nationalities. You will evolve by going the extra mile, providing an exceptional user experience for both your internal and external stakeholders. We are committed in “Building a better working world”.</p><p/><ul><li><b>Continuous learning:</b> You’ll develop the mindset and skills to navigate whatever comes next.</li><li><b>Success as defined by you:</b> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li><li><b>Transformative leadership: </b>We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li><b>Diverse and inclusive culture:</b> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul><p/><p><b>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.</b></p><p/><p><b>The exceptional EY experience. It’s yours to build. </b></p><p><b>Apply now.</b></p></div></div></div></div></div></div>

<p>EY Luxembourg is organized around key services: Assurance, Tax, Advisory and Core Business Services. Every industry faces unique challenges and opportunities. We provide a range of industry specialists and specialized services across the various sectors. Our highly skilled and experienced professionals have a specific knowledge of all factors affecting their specific competence.</p>
<p>What we stand for</p>
<p>At EY we're committed to helping our people, our clients and our wider communities achieve their potential. It's how we make a difference.<br /> <br /> It's about 175,000 people working together to help each other develop and succeed professionally and personally. It's about helping our clients deliver on their promises to their markets and stakeholders. And it's about making a difference in the communities in which we live and work.</p>
<p>Career and development</p>
<p>Development opportunities</p>
<p>If you join one of our service lines, you'll be working with leading client organizations, including some of the world's top and most entrepreneurial businesses. If you join us as a member of support services, you'll play a vital role in maintaining the quality of our internal business operations. Whatever path you choose, you'll be encouraged and supported to succeed and to help others to do so too.<br /> <br /> We offer a broad range of development opportunities. From day one we'll encourage you to define your aspirations and help you achieve them. We do this through formal training, on-the-job support, coaching, and rewarding challenges that will stretch you and help you grow.<br /> <br /> As your career develops, we offer numerous ways to move up, move on or change direction &ndash; all within the EY organization. It's important to us that our people are empowered to use their skills and experience in a range of areas, not just across services and sectors but around the world.<br /> <br /> Wherever your aspirations meet the needs of our clients and our business, we will support you in making a change. You can take your career wherever you wish &ndash; whether through varied internships, continuing education or extended positions overseas.</p>
<p>Internship opportunities</p>
<p>When it comes to finding out what an organization's like, nothing beats working for them. Our varied range of in-house training programs are designed to give you a real taste of an exciting future. We offer everything from 3 months' work experience to full 12-month placements.</p>
<p>Graduate opportunities</p>
<p>Our graduate programs are about more than getting a job. They're opportunities to align your career with your own personal aptitudes and ambitions. And, with our wide-ranging, international client base, diverse service lines and outstanding support services, the possibilities are limited only by your ambition.</p>
<p>International mobility</p>
<p>International programs sponsor our people for a temporary relocation, which typically last for 3, 12, 18, or 24 months, to another EY office, almost anywhere in the world. In any case, these programs strive to align the needs and expectations of everyone involved: the client, the firm, the participant, the participant's home office and the host country office where the participant will work.<br /> <br /> By visiting our web site, you will get the chance to find out more about EY and how to go about applying for an internship or for a position.<br /> <br /> If you'd like to know more about the opportunities we offer and how to apply, please visit :<br /> <a href="http://www.ey.com/lu/careers" target="_blank" rel="noopener noreferrer">http://www.ey.com/lu/careers</a><br /> <br /> <span class="btm_link">But you can also find EY on Facebook:<a href="http://www.facebook.com/EYLuxembourgCareers" target="_blank" rel="noopener noreferrer">http://www.facebook.com/EYLuxembourgCareers</a>&nbsp;<a href="http://www.facebook.com/EYLuxembourgCareers" target="_blank" rel="noopener noreferrer"><img src="http://media.monster.com/mm/xeylux/cp/facebook.gif" /></a> </span></p>

Business transformation Manager/ Senior Manager (f/m)

<p style="text-align:center"><strong>SERVICE OPERATIONS MANAGER (M/F)</strong><br/><br/></p><p>Experis is currently looking for a <strong>Service Operations Manager (m/f)</strong> on behalf of a client based in Luxembourg.</p><p><strong><br/>Your responsibilities</strong></p><p>Responsible for the BAU business, you are responsible for providing customers and staff with global technical support and is accountable for managing day-to-day technical operations while ensuring overall efficiency. You are therefore responsible for both the efficiency of day-to-day operations and for providing strategic leadership that optimizes the support model.</p><ul><li>Coordinate the <strong>implementation of IT projects</strong> while developing the organization's IT processes and service operations.</li><li>Maintain constant communication by developing relationships with various teams and stakeholders for effective implementation.</li><li><strong>Actively pursue strategic and operational objectives</strong>.</li><li>Lead and manage operational <strong>SLAs and performance</strong> (incidents, requests, problems, changes) to ensure a flawless service level.</li><li>Motivate staff by setting and achieving challenging goals; be persistent in overcoming obstacles.</li><li><strong>Leading change management</strong> and risk management.</li></ul><p><strong><br/>Your profile</strong></p><ul><li>Experience in <strong>team management</strong> and strong <strong>client management skills</strong>.</li><li><strong>Significant project management experience</strong>.</li><li><strong>Leadership </strong>and problem-solving skills.</li><li>Strong organizational skills and internal commitment to complete tasks.</li><li>Understanding of policy, planning and strategy.</li><li>A global vision that allows you to create, implement and enforce processes and procedures for the operation of services.</li><li>Desire to add value to service support teams.</li></ul><p><strong><br/>Client’s offer</strong></p><ul><li>A long-term mission inside a huge Institution.</li><li>An attractive package in line with your expertise.</li><li>A challenging environment that will allow to practice your taste for IT.</li></ul>

<p>Experis Belux est une société en pleine croissance. Nous employons en permanence plus de 400 personnes au sein des plus grandes entreprises, parmi les secteurs dans lesquels nous opérons. Ce n’est pas un hasard si nous avons été nommé « Trends Gazelle » deux années consécutives dans les « grandes gazelles » de Bruxelles. Depuis nos bureaux à Bruxelles, Antwerpen, Drongen et Braine-l’Alleud, et Luxembourg plus de 60 consultants Experis prennent perpétuellement le pouls du marché du travail. Au Luxembourg, Experis dispose également d’une équipe forte de dix consultants qui réalisent de belles performances sur le marché local.</p>

EXPERIS LUXEMBOURG

Service Operations Manager (m/f)

Operations Manager

· Bachelor’s degree<br/>· 6+ years implementation project management or resource allocation management experience<br/>· Solid understanding of and detailed experience with the Salesforce.com architecture<br/>· Experience with developing and deploying organizational strategies and goals.<br/>· Desire to work in fast-paced, challenging environment<br/>· Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users<br/>· Recognize trends in data and provide written recommendations to effectively advise senior leadership<br/>· Ability to prioritize and demonstrate relentless discipline in achieving goals<br/>· Strong attention to detail and excellent problem solving skills<br/>· Strong ownership, bias for action and willingness to roll-up your sleeves<br/>· Expert use of MS Office Suite, CRMs (e.g. Salesforce.com), sales and marketing automation tools, eLearning tools<br/>· Advanced Excel skills (VLookups, Pivot Tables, Macros)<br/>Amazon is now reinventing on behalf of the business customer and focused on building Amazon Business, the B2B marketplace on Amazon that provides business customers with the pricing, selection and convenience of Amazon, with features and benefits designed for businesses of all sizes. For this reason, we are recruiting the best talents to make this vision a reality across the globe. B2B represents an incredible opportunity to address a vast new segment and customer base and is an area of high investment for Amazon. We are focused on building solutions to enable business customers to discover, research, and buy products and services from a wide selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between) that buy in either high frequency or in bulk quantities. Our business customers have different needs than the traditional Amazon customer and thus we have to reinvent everything from how we display our selection, price our products, and provide the right customer experience.<br/><br/>The Professional Services (ProServe) Operations Manager will lead the central oversight and operational strategy of the Professional Services Operation in Europe. The ProServe Operations Manager will work directly, in a hands-on way, with the system/data, lead multiple technical projects at one time, as well as provide solutions that are highly usable, scalable, extensible, and maintainable on the FinancialForce platform whilst maintaining a clear prioritization roadmap. The ProServe Operations Manager will create and analyze reports/dashboards to find efficiency drivers with the objective to drive shorter implementations and reduced per project workloads, and will be a key data contributor for periodic Business Reviews. The ProServe Operations Manager will play the role of liaison between the customer (ProServe/Sales), and internal teams such as Finance and L&D to leverage internal collaboration to maximize efficiencies and drive operational excellence. The candidate will be passionate about their work, self-motivated, detail oriented and have excellent problem solving abilities. Will have superb communication and project-management skills, and will be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. Will deal with highly ambiguous problems, taking control and responsibility for finding solutions, and will drive towards simple solutions to complex problems. The ideal candidate will have experience gathering and quantifying system requirements, project managing system rollouts, analytics, creating training material and managing resource assignments.<br/><br/>The role can be located within any of our EU offices (Luxembourg, Germany, United Kingdom, France, Italy and Spain), and will report to the Head of Professional Services in the country of choice.<br/><br/>Roles and Responsibilities<br/>The EU ProServe Operations Manager is the focal point for multiple, concurrent internal projects that vary in size and scope, and is accountable for the following (but not limited to):<br/>· Lead central oversight and operational strategy of the Professional Services Operation in Europe.<br/>· Create and analyze reports/dashboards to find efficiency drivers with the objective to drive shorter implementations and reduced per project workloads.<br/>· Define and lead requirements and implementation of future phases of FinancialForce rollouts.<br/>· Identify and implement solutions that will leverage Salesforce capabilities to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace.<br/>· Refine intake process from Sales, including advising on iterations as needed and creating and delivering training materials.<br/>· Assess business requirements for ongoing managerial reporting (dashboard) requirements and create reporting, being a key data contributor for Business Reviews.<br/>· Support implementation of FinancialForce for new ProServe teams and members, including advising global partners on FF launches and best practices.<br/>· Develop and manage documentation for all FinancialForce processes including working with various functions and end users to identify, document, and communicate standard business processes as they relate to Salesforce.<br/>· Manage the release process to test, validate and implement new applications/code, and updates to existing applications/code that support key business groups.<br/>· Provide guidance as a technical liaison to the business and serve as an ‘SME’ on the FinancialForce suite of product offerings.<br/>· Maintain ProServe methodology, including internal and external training material.<br/>· Liaise between the customer (ProServe/Sales), and internal teams such as Finance and L&D to leverage internal collaboration to maximize efficiencies and drive operational excellence.<br/><br/>

Amazon Europe Core SARL - LUX

EU ProServe Operations Manager

Amazon

· Bachelor’s degree in Business or in related field<br/>· Multiple years of experience in supply chain operations, logistics or manufacturing<br/>· Experience in preparation, analysis and presentation of key performance data<br/>· Proven track record of consistently meeting goals and objectives<br/>· Experience with analyzing big data sets (100M+ rows)<br/>· Familiarity with supply chain management concepts - forecasting, planning, optimization, logistics<br/>· Familiarity with statistical concepts and techniques and mathematical modelling<br/>· Deep knowledge in analytics and data-driven decision-making skills<br/>· Excellent written and verbal communication skills. Ability to simplify complex topics for broad audiences.<br/>· A track record of problem solving and creativity in finding/designing new solutions and innovative methods<br/>· Ability to handle multiple competing priorities and projects in a fast-paced environmentIf you are an experienced professional with a passion for driving change and impact at a Global scale, you may be a fit for the Amazon Device Global Logistics (DGL) Operations role. As an Amazon Digital Operations Manager you will be an integral part of the Amazon Digital Global Logistics Operations team responsible for ensuring delivery of a world class end to end customer experience.<br/>Amazon seeks a passionate, results-oriented, data and analytic person to join our Global Logistics Operations team. You will be responsible to optimize our complex and expanding global fulfillment network. Do you think you are up to the challenge?<br/><br/>The position requires the ability to manage multiple tasks, consistently meet deadlines, be a creative problem solver, critical thinker, and display flexibility with the ability to succeed within a team environment. If you thrive in managing and optimizing operations and driving results, we have an incredible professional opportunity for you.<br/><br/>In this role, you will:<br/>· Problem solve and design solutions to current processes and systems<br/>· Drive continuous improvement by identifying ways to streamline logistics processes<br/>· Drive and support cost saving initiatives and opportunities within Devices supply chain<br/>· Support forecasting models<br/>· Optimize inbound and outbound inventory placement for global logistics lanes<br/>· Lead complex analysis to drive key strategic decisions.<br/>· Identify opportunities to deliver step-changes in supply chain operations<br/>· Liaise daily with cross functional teams to effectively manage key team objectives<br/>· Liaise with Forwarders to secure capacity for ship movements and to ensure the on time delivery for all inbound shipments<br/>· Handle tactical issues, as well as large scale project management<br/>· Manage multiple tasks and consistently meet deadlines<br/>· Provide key metrics to management

Amazon EU SARL

Senior Operations Manager

Change Management Manager

<p align="justify" style="margin:0"><strong><em>BNP Paribas Securities Services</em></strong><em>, a subsidiary of the BNP Paribas group, is one of Europe's leading providers of custody services for securities. </em></p><p align="justify" style="margin:0"><em> </em></p><p align="justify" style="margin:0"><em>The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services. </em></p><p align="justify" style="margin:0"> </p><p align="justify" style="margin:0"><em>To support its current growth, <strong>BNP Paribas Securities Services</strong> is looking for a:</em></p><p style="margin:0"> </p><p style="margin:0"> </p><p align="center" style="margin:0"><strong>Business Change Manager Private Capital (M/F)</strong></p><p align="center" style="margin:0"><strong>Permanent contract</strong></p><p style="margin:0"><strong> </strong></p><p style="margin:0"><strong> </strong></p><p align="justify" style="margin:0"><strong><u>Your mission:</u></strong></p><p align="justify" style="margin:0"> </p><ul><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal;margin-top:0;margin-bottom:0">Analyse and document the Private Capital business process (from Investor registry to Regulatory Reporting, including Asset Ownership and Accounting)</p></li><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal;margin-top:0;margin-bottom:0">Working with business representatives to understand and challenge cross locations-requirements, scope and validate acceptance criteria. </p></li><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal;margin-top:0;margin-bottom:0">Identify opportunities for operational and control enhancements across the Private Capital business domain</p></li><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal;margin-top:0;margin-bottom:0">Define mappings & business rules to achieve compatibility between “as is” and “to be” models </p></li><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal;margin-top:0;margin-bottom:0">Assistance with and execution of User Acceptance Testing as required</p></li><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal;margin-top:0;margin-bottom:0">Be in charge of Project and manage daily progress</p></li></ul><p style="margin:0;line-height:115%"> </p><p align="justify" style="margin:0"><strong><u>Working environment :</u></strong></p><p align="justify" style="margin:0"> </p><p style="margin:0 0 10pt;line-height:115%">The Global Business Change Management team is responsible for liaising with business teams in order to elicit, analyze, test, communicate and validate requirements for changes in business processes and information systems.<br/>As part of this team you will be the main link between Business teams among all locations (from Luxembourg to Australia) and the centralized IT department in Luxembourg.</p><p align="justify" style="margin:0;line-height:12pt"><strong><u><br/><br/>Your profile:</u></strong></p><p align="justify" style="margin:0"> </p><p align="justify" style="margin:0;line-height:12pt"><strong>Education:</strong></p><p style="margin:0">Master Degree in IT or equivalent (> 4 years)</p><p align="justify" style="margin:0"> </p><p align="justify" style="margin:0;line-height:12pt"><strong>Professional Experience:</strong></p><p align="justify" style="margin:0;line-height:12pt">2-5 years of experience in Private Capital</p><p align="justify" style="margin:0"> </p><p align="justify" style="margin:0;line-height:12pt"><strong>Behavioural Skills:</strong></p><ul><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );line-height:115%;font-style:normal;font-weight:normal;margin-top:0;margin-bottom:10pt">Strong verbal and written communication with the ability to forge lasting relationships with the offshore team(s) you are part of</p></li><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );line-height:115%;font-style:normal;font-weight:normal;margin-top:0;margin-bottom:10pt">Adaptability / Stress resistant</p></li><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );line-height:115%;font-style:normal;font-weight:normal;margin-top:0;margin-bottom:10pt">Creative & Innovation and Problem solving </p></li></ul><p align="justify" style="margin:0;line-height:12pt"><strong><br/>Transversal Skills :</strong></p><ul><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );line-height:115%;font-style:normal;font-weight:normal;margin-top:0;margin-bottom:10pt">Analytical ability</p></li><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );line-height:115%;font-style:normal;font-weight:normal;margin-top:0;margin-bottom:10pt">Ability to understand, explain and support change</p></li><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );line-height:115%;font-style:normal;font-weight:normal;margin-top:0;margin-bottom:10pt">Ability to develop and adapt a process</p></li><li style="color:rgba( 0 , 0 , 0 , 1 );font-style:normal;font-weight:normal"><p style="color:rgba( 0 , 0 , 0 , 1 );line-height:115%;font-style:normal;font-weight:normal;margin-top:0;margin-bottom:10pt">Ability to manage a project</p></li></ul><p align="justify" style="margin:0;line-height:12pt"><strong><br/>Technical Skills :</strong></p><ul><li style="line-height:12pt">You have knowledge of Private Equity and/or Real Estate industry; Accounting and Valuation are an asset. </li><li style="line-height:12pt">You are experienced with <strong>eFront FrontInvest solutions</strong>, and you have a good understanding of the platform. </li></ul><p align="justify" style="margin:0;line-height:12pt"><strong> </strong></p><p align="justify" style="margin:0;line-height:12pt"><strong>Language Skills:</strong></p><ul><li>Fluent in French and English</li></ul><p align="justify" style="margin:0;line-height:12pt"><strong> </strong></p><p style="margin:0"><em>During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.</em></p>

Fondée en 1919, BGL BNP Paribas occupe une place de premier plan sur son marché national et étend son rayon d'action à la Grande Région, englobant les zones frontalières du Luxembourg.

Elle a activement contribué à l'émergence du Luxembourg comme centre financier international et est fortement engagée au Luxembourg en matière de mécénat, de sponsoring sportif et culturel ainsi qu'en matière de développement durable.

 

Exerçant ses activités dans les domaines du Retail Banking, du Wealth Management et du Corporate & Investment Banking, BGL BNP Paribas propose une gamme particulièrement large de services et de produits à ses clients particuliers et professionnels, ainsi qu'aux entreprises et aux institutionnels.

 

Au Luxembourg, BGL BNP Paribas occupe la deuxième place pour la clientèle professionnelle et PME ainsi que pour la clientèle des particuliers. Elle est également le leader incontesté en bancassurance, où elle offre des solutions personnalisées et des services bancaires.

 

Depuis mai 2009, BGL BNP Paribas fait partie du groupe BNP Paribas. BNP Paribas est le premier employeur du secteur financier comptabilisant aujourd'hui près 4000 collaborateurs.

 

En 2018, BGL BNP Paribas acquiert l'ensemble des actions de ABN Amro Bank (Luxembourg) S.A. et procède à une fusion absorption effective le 1er novembre 2018. Ceci permet au Groupe de renforcer sa position dans le secteur de la banque privée au Luxembourg.

 

Operations Manager Jobs