Client Relationship Manager (M/F)
European Fund Administration SA
Luxembourg, Luxembourg
Description
European Fund Administration S.A. is an independent company servicing investment funds, private equity funds, real estate funds, hedge funds and funds of hedge funds, unit-linked insurance products.
EFA is one of the leaders of the outsourcing market in Luxembourg, Europe’s largest fund center.
EFA’s range of services includes: Net Asset Value calculation, bookkeeping and portfolio valuation, transfer agent and registrar services, fiscal services, compliance and risk management, performance measurement and attribution, domiciliation and reporting solutions.
EFA is present in Luxembourg and in Paris (via EFA France). More information is available at www.efa.eu
EFA's shareholders are Quintet Luxembourg., Banque de Luxembourg S.A., Banque et Caisse d’Epargne de l’Etat and Oddo BHF.
For its Client Management team, EFA is looking to recruit a:
Role based in Luxembourg
The Client Relationship Management team is focused on maintaining and developing long-term relationships with our key clients. As part of the team, client retention and client satisfaction will be your primary goals. You will nurture the relationships by being in close contact with your clients and developing an understanding of their strategy as well as the associated business needs and by ensuring these are fulfilled.
Your main tasks and responsibilities:
- Maintain and develop long-term relationships with your clients
- Organise and lead strategic client reviews
- Identify cross-sell opportunities, coordinate service presentations and prepare service proposals
- Manage client profitability developing pricing strategies, leading (re)negotiations and (re)pricing exercises as needed
- Participate in industry events
Your profile:
- University degree in Finance, Economics, or equivalent
- At least 5 years’ experience in a similar position in asset servicing
- Perfect knowledge of asset servicing ecosystem, preferably in private assets
- Knowledge of German and English, French and/or Swedish would be considered beneficial
- Client centric, efficient communicator, problem-solving attitude, entrepreneurial spirit
We offer you:
- Varied work as part of a dynamic and ambitious company that has been established in the Grand Duchy of Luxembourg for 25 years
- An attractive remuneration scheme: Company Agreement, min. 34.5 days’ leave, meal vouchers, life and disability insurance, pension scheme, interest subsidies, etc.
If you think you fit this profile, please send your application by clicking the Apply button, with the reference CRM 2021.